1. Because you deserve the very best, that is what we offer!
THE VERY BEST!
2. Frost Mechanical is big enough to handle your needs and personal enough to give your needs undivided attention. We have many service vehicles at multiple locations and highly trained staff to serve you or your customers in a perfectly professional manner.
3. We will give you a new meaning of customer satisfaction. If you have ever been dissatisfied by previous HVAC companies due to sub par work.. late for appointments…jobs not done right and had to come back time after time to get the job done right. WE DO IT RIGHT AND ON TIME THE FIRST TIME! Guaranteed!
4. Our commitment to our customer service is unmatched. We are absolutely committed to providing the ultimate experience in customer service. We know that our satisfied customers are our key to success.
5. Our commitment is never ending. We continually train in all new technology and the latest in techniques and tools in order to bring you the most effective and up to date comfort and energy savings possible.
6. We do more than just service, repair, replace and install HVAC systems. We train our customers in the correct knowledge of their equipment and how to operate it properly whether its A/C systems, dehumidifiers, thermostats, air filtration or anything else.
7. Our professionals will help you choose the correct repair or replacement and explain all pertinent options in a way that is easy to understand.
8. We will save you or your customers money because we specialize in the latest techniques in preventative maintenance to keep your equipment at optimum performance and cut costs on repairs and to maintain maximum efficiency and longevity.
9. We care.. Our technicians are available 24 hours a day seven days a week 365 days a year including holidays. We make your HVAC problems our problems and take care of them in a timely manner.
10. Our phones are manned live at all times by experienced in house staff, NOT AN ANSWERING SERVICE.
11. Computer dispatched service. Our company is totally operated by the latest wireless technology. Our Dispatchers and Technicians are connected to each other with interconnected cell phones and tablets to a computer program that instantly updates your information about your service call and we also have access to your entire equipment history and previous services.
12. Performance Guarantee.. We state in writing complete customer satisfaction. If you or your customers are not completely satisfied we will do everything possible to resolve the situation.
13. We are not a broker contractor. We have technicians in your area that take care of your issues personally. WE DO NOT SUBCONTRACT OUT TO OTHER COMPANIES!
14. SAME DAY SERVICE.
15. Environmentally friendly.. all of our technicians are EPA certified and they follow EPA regulations .. we use refrigerant recovery machines and cylinders, and the latest in leak detection equipment.